Booking-free public holidays
No postings are made on public holidays. These non-posting holidays must be observed when making transfers or receiving money.
The official download of the German PDF can be found on the right. The translation is automated and is not checked.
Questions about the account?
If you have any questions about your FAL-Card, we will be happy to assist you.
Our business hours
Business hours are weekdays from Mon to Fri from 07:30 – 17:00.
Booking times on bank working days
Bookings are made Monday to Friday between 09:00 and 17:00.
Please note that incoming payments that are to be considered received on the same day must be received by us before 15:00.
Booking-free days
- Saturdays
- New Year’s Day (January 1)
- Epiphany (January 6)
- Good Friday
- Easter Monday
- Labor Day (May 1)
- Ascension Day
- Corpus Christi
- Whit Monday
- Assumption of the Virgin Mary (August 15)
- Day of German Unity (October 3)
- All Saints‘ Day (November 1)
- Christmas (December 24 – 26)
- New Year’s Eve (December 31)